How Big Should a Message Library Be? Start With One User’s Week

A grid of message cards on the left feeding a single week of seven days on the right, with one day marked by an orange star

How many messages do we need? Teams building a message library for AI agents ask it early, and they usually ask it in terms of their audience. We have a few hundred thousand users, so do we need a few hundred messages or a few thousand? The instinct is right that a bigger audience usually […]