LLMs aren't always the answer for customer messaging. Most businesses need semantic-associative learning — connecting message traits to outcomes — not real-time text generation.

LLMs can appear agentic in simple environments, but "procedural mimicry fails" in complex ones. To sustain agentic behavior, AI needs "semantic-associative learning"—not just procedural memory.

Agentic architectures don’t rely on fixed explore/exploit ratios — the balance emerges from the system itself.